Data Deletion & Access Revocation

Renoj Ltd ("Renoj", "we", "us") gives you full control over the data you connect to our Services. This page explains how to revoke our access to your third-party platforms (such as the TikTok Marketing API) and how to request deletion of your data held by Renoj.

1. Revoke access from the platform

You can disconnect Renoj at any time directly from the platform you authorized. Once access is revoked, Renoj can no longer retrieve any new data from that account.

TikTok for Business: Go to the TikTok Business / Ads Manager account settings, open the authorized apps or third-party access section, find "Renoj", and remove its authorization.
Other platforms: Use the equivalent "connected apps", "API access", or "authorized partners" settings within that platform to remove Renoj.

2. Request deletion of your data from Renoj

To have Renoj delete the data we hold about you or your connected accounts, submit a request using either method below:

Email: Send a request to dev@renojltd.com from the email address associated with your account, with the subject line "Data Deletion Request".
Contact form: Use our Contact page and select a data deletion request.

To help us locate your records, please include where possible:

Your company / account name.
The connected platform(s) and account identifier(s) (for example, the advertiser ID or shop name).
The scope of deletion you are requesting (specific accounts or all data).

3. What we delete

Upon a verified request, we delete or irreversibly de-identify:

Stored access tokens and authorization credentials for the relevant connection(s).
Platform API data we retrieved on your behalf (e.g., advertising performance and commerce data).
Associated account and contact records, unless we are legally required to retain certain information.

4. Timeframe

We acknowledge deletion requests promptly and complete verified deletions within 30 days. Backups containing the data are purged on our regular backup rotation cycle. We will confirm by email once the deletion is complete.

5. Automatic deletion on disconnection

If you revoke Renoj's access from a platform and do not reconnect, the related platform API data is automatically scheduled for deletion within a reasonable period, except where retention is required by law.

6. Contact

Renoj Ltd
Email: dev@renojltd.com